Join The Family Tree team and help transform lives! Your time supports vulnerable children and families in need.
Here are ways in which volunteers could make a difference in our shop:
- Retail Management:
- Overseeing day-to-day operations of the shop.
- Managing staff and volunteer schedules.
- Stock control and inventory management.
- Customer Service:
- Assisting customers and providing a positive shopping experience.
- Handling customer inquiries and returns.
- Creating a welcoming environment.
- Merchandising and Display:
- Photographing merchandise.
- Arranging shop displays to attract customers.
- Pricing donated goods strategically to maximize sales.
- Ensuring the shop is visually appealing and organized.
- Sales and Cash Handling:
- Operating the cash register and handling transactions.
- Managing daily sales reports and reconciliation.
- Encouraging donations and up-selling to increase revenue.
- Donation Processing:
- Sorting, cleaning, and categorizing donated goods.
- Ensuring high-quality items are ready for sale.
- Recycling or responsibly disposing of unsellable items.
- Marketing and Promotion:
- Promoting the shop on social media or local platforms.
- Organizing special sales events or promotions.
- Building relationships with local businesses and community groups.
- Stock Procurement:
- Organizing donation drives for goods.
- Building partnerships with local businesses for stock donations.
- Managing logistics for picking up and storing donations.
- Volunteer Management:
- Recruiting, training, and supervising shop volunteers.
- Ensuring volunteers have clear roles and responsibilities.
- Creating a positive working environment for the volunteer team.